August 2014 Veterinary Practice Leadership

Follow a team protocol for successful fracture management, and discover 5 ways to stop gossip in your practice. Plus, should your practice embrace Google?

Table of Contents August 2014

Rehabilitation Techniques for the Veterinary Technician

Increase your value to a veterinary practice by developing a physical rehabilitation program.

Peer Reviewed

Create Culture, Build Morale

Your practice’s mission, vision, and values are the foundational components of its culture.

Peer Reviewed

Right & Wrong Ways to Hire a Manager

A growing practice means a growing team. Consider this new approach to hiring a new manager.

Peer Reviewed

Good Leaders Ask, They Do Not Tell

There are times when leaders should not ask for input. However, there can be many benefits of asking team members for feedback.

Treating Bad Leadership in Practice

Bad leadership can have many negative effects on the practice, including decreased morale, productivity, and customer service.

Peer Reviewed

Google: Love It, Don’t Hate It

Google offers a wide range of free or inexpensive products that can help the veterinary team. Here are 9 services you should take advantage of.

Peer Reviewed

Toxoplasmosis & Tapeworms: Busting the Myths of Zoonoses

Toxoplasmosis and tapeworm infestation are often misunderstood by clients—and the healthcare team.

Peer Reviewed

Top 5 Ways to Treat Gossip in Your Practice

Gossip can lower productivity, morale, and trust, and may cause team members to leave. Here are 5 ways to eliminate gossip in your practice.

Peer Reviewed

A Formula for Positivity

Positivity doesn’t happen by chance. Constant, conscious awareness of your positive and negative emotions can affect your interactions and mood.

Peer Reviewed

Diverse Communication Styles: Bridging the Gap

Being aware of age, gender, and cultural differences will allow your team to communication more effectively.

Peer Reviewed

Frequently Asked Questions: Caring for Your Pet’s Fracture

Share this handout with clients to answer their commonly asked questions about their pet’s fractures.

Peer Reviewed

Fracture Management: Training a Supportive & Effective Team

Use this basic training plan to prepare your team for fracture emergencies and support clients in these difficult situations.

Peer Reviewed

Fracture Management: Team Roles

Each team member’s role is an important part of emergency fracture management.

Peer Reviewed

Fracture Management: Team Workflow

Follow these steps to create a team workflow for managing fracture patients—from check-in to check-out.

Peer Reviewed

Fracture Management: Supportive Client Interaction

All team members should remain calm, compassionate, and responsive when communicating with clients following a pet’s traumatic injury.

Peer Reviewed

Emergency Fracture Management at a Glance

From transportation and presentation to examination and treatment, use these tips to provide emergency care to patients with fractures.

Peer Reviewed

Overview of Traumatic Fractures

The team’s ability to provide quality care can determine a successful outcome. Review common fracture locations and treatment options.

Peer Reviewed

Crying in the Workplace

Emotional displays at work are typically viewed as irrational and unprofessional; however, emotions are essential components of humanity and providing compassionate care.

Web-Exclusive

Drug Testing in a Veterinary Practice: Tester Beware

Employee drug testing can help control drug and alcohol abuse, but is controversial among veterinary practices.

Web-Exclusive

Transforming Difficult Clients into Excellent Clients

Is it possible to transform difficult clients into excellent clients? Maybe, maybe not. But it is worth trying,

Web-Exclusive

Educating New Pet Parents About Poison Prevention

Poison prevention is common sense to the veterinary team, and it is important that team members share information with clients, especially those with new pets.

Web-Exclusive

Social Media Calendar: August 2014

Use this Social Media Calendar to answer your clients’ questions about infectious diseases.

Veterinary Team Brief delivers practical skills for team-based medicine—with clinical strategies for team training, peer-reviewed credibility, concise content, essential training modules, and easy-to-implement protocols. From the publisher of Clinician's Brief.