Heather Prendergast, RVT, CVPM, SPHR, Patterson Veterinary University
Heather Prendergast, RVT, CVPM, SPHR, is an education development specialist for Patterson Veterinary University, the cochair for the NAVTA Veterinary Nurse Initiative, and the editor in chief of The NAVTA Journal. Heather has been in the veterinary industry for more than 25 years, 20 of which were in small animal practice. She has taught veterinary technology and assistance programs, lectures nationally and internationally, and has authored several publications, including the book Front Office Management for the Veterinary Team. She has also participated in published roundtable discussions with the goal of increasing team communication and client compliance within the veterinary practice. She serves on several advisory boards, including the Western Veterinary Conference board of directors, Pet Nutrition Alliance, and the Fear Free advisory board. Heather was named the 2014 Veterinary Technician of the Year and the Western Veterinary Conference 2016 and 2017 Speaker of the Year.
FUN FACT: Heather drives a customized Harley Davidson Fat Boy when time allows.
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