Fracture Management: Team Workflow

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The workflow below can help your team successfully treat fracture patients and improve client communication.

1

RECEPTIONIST

  • Greet and provide support to the client
  • Alert the veterinary care team immediately upon the patient’s arrival
  • Provide or create a medical record
  • Communicate information from the client to the team

2

TECHNICIAN/ASSISTANT

  • Receive the patient
  • Triage the patient and check his or her vitals
  • Stabilize the patient (eg, place the IV catheter, administer oxygen and fluids)
  • Clip and clean the wounds; collect samples for culture, if needed

3

VETERINARIAN

  • Perform physical, orthopedic, and neurologic examinations
  • Administer medications, sedatives, and antibiotics
  • Assess the clinical presentation and diagnostics
  • Discuss assessment, treatment options, prognosis, and finances with the client
  • Administer treatment

4

TECHNICIAN/ASSISTANT

  • Provide supporting educational information to the client about the patient’s condition and recommended treatments

5

RECEPTIONIST

  • Discuss payment options
  • Collect deposits and payments for services
  • Schedule follow-up appointments
  • Provide documentation and forms for referral, if necessary

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