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January–February 2015 Facing Generational Differences
Explore the challenges presented by generational differences in the practice, brush up on your dental cleaning protocol, and consider the advantages of off-leashing team members’ smartphone use. Plus, join the conversation as veterinary team members seek to define and develop “veterinary professionalism” in a rapidly changing work environment.
Providing a treatment plan to a client before an office visit is easy to do and helps the client avoid "sticker shock."
Does your practice offer the 5 elements critical to attract (and retain) talented team members?
There's a distinction between legal and ethical decision-making. What's the difference? Take this quiz.
Sharpen your dental skills for common patient problems with these images.
With knowledge of proper, efficient triage, the veterinary professional can initiate treatment quickly to help ensure the best possible outcome.
Use this training method to keep your team up-to-date on periodontal disease, including diagnosis, treatment options, and other risks to the patient if the disease is not treated.
Communicate these points to help clients understand the benefits of good dental health and its role in their pet’s quality of life.
What should each team member be responsible for when treating patients with periodontal disease? This workflow breaks it down.
Use these tips to ensure you perform a thorough oral examination and select the appropriate therapy options for each patient.
This short video shows you how adding a simple patient "Welcome List" can have a positive impact on your clients.
Learn the difference between a vision statement and mission statement and how having both will benefit your team, patients, and clients.
Early mornings, late nights, and Sundays—veterinary clients want extended clinic hours. Find out what you need to consider before taking the plunge.
These techniques can help any veterinary technician obtain high-quality dental radiographs.
Do you live to work, or work to live? Explore this and other differences between generations to foster effective teamwork in your practice.
Create a budget that measures your practice success and removes the guesswork from your finances.
Being an assertive woman in the workplace can often get you labeled as “bossy.” Follow these suggestions to build self-confidence and become a better leader.
Defining veterinary professionalism goes beyond dress codes and cell phone rules. It begins with collaboration.
Veterinary practices are comprised of multiple generations that all share the same goal. Here are 5 ways to nurture this common ground.
Expectations among generations can create tension in the practice. Follow this advice to coexist in a multigenerational practice.
How are you bridging the generation gap in your practice? Consider gender as well as generation to ensure all team members stay engaged.
Many changes have taken place in the veterinary profession. What are they, how are they affecting the profession, and how do we keep moving forward?
A negative work environment can be devastating to team members, patients, and clients. Use this simple approach to foster a more positive practice.
Should veterinary team members use their smartphone in the practice? Weigh these pros and cons.
Periodontal disease is one of the most common—yet preventable—diseases. Look for these common dental abnormalities in dogs and cats.
Use this Social Media Calendar to interact with clients and answer their questions about essential labratory screening in felines.