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August 2014 Veterinary Practice Leadership
Follow a team protocol for successful fracture management, and discover 5 ways to stop gossip in your practice. Plus, should your practice embrace Google?
Increase your value to a veterinary practice by developing a physical rehabilitation program.
Your practice’s mission, vision, and values are the foundational components of its culture.
A growing practice means a growing team. Consider this new approach to hiring a new manager.
There are times when leaders should not ask for input. However, there can be many benefits of asking team members for feedback.
Bad leadership can have many negative effects on the practice, including decreased morale, productivity, and customer service.
Google offers a wide range of free or inexpensive products that can help the veterinary team. Here are 9 services you should take advantage of.
Positivity doesn’t happen by chance. Constant, conscious awareness of your positive and negative emotions can affect your interactions and mood.
Being aware of age, gender, and cultural differences will allow your team to communication more effectively.
Share this handout with clients to answer their commonly asked questions about their pet’s fractures.
Use this basic training plan to prepare your team for fracture emergencies and support clients in these difficult situations.
Each team member’s role is an important part of emergency fracture management.
Follow these steps to create a team workflow for managing fracture patients—from check-in to check-out.
All team members should remain calm, compassionate, and responsive when communicating with clients following a pet’s traumatic injury.
From transportation and presentation to examination and treatment, use these tips to provide emergency care to patients with fractures.
The team’s ability to provide quality care can determine a successful outcome. Review common fracture locations and treatment options.
Emotional displays at work are typically viewed as irrational and unprofessional; however, emotions are essential components of humanity and providing compassionate care.
Employee drug testing can help control drug and alcohol abuse, but is controversial among veterinary practices.
Is it possible to transform difficult clients into excellent clients? Maybe, maybe not. But it is worth trying,
Poison prevention is common sense to the veterinary team, and it is important that team members share information with clients, especially those with new pets.
Use this Social Media Calendar to answer your clients’ questions about infectious diseases.