June 2014 The Hard Stuff: Overcoming Challenges in Practice

Learn how to respond to cyberbullying and fight compassion fatigue. Plus, effectively communicate with clients about their pet’s chronic condition. 

Table of Contents June 2014

When Cyberbullies Strike: Best Response Techniques

There is not a defining line between free speech and harassment. Thus, it is important to follow a process when handling cyberbullying.

Peer Reviewed

Crucial Client Conversations: Pets with Chronic Conditions

There are 3 simple ways to ensure clear communication and to promote client understanding, commitment, and adherence to the treatment plan.

Peer Reviewed

Emotional Intelligence & Success

Your EQ (emotional quotient) is just as important as your IQ. Become more aware of your EQ by reviewing these 4 competencies.

Peer Reviewed

Stress & Anxiety in Practice

Everyone experiences and processes stress in different ways. However, understanding common types of stress—structural, individual, and interpersonal—may help reduce workplace anxiety.

Peer Reviewed

The Chemically Impaired Colleague

Veterinarians are at an increased risk to developing substance abuse disorders. Watch for these 6 early warning signs of impairment.

Peer Reviewed

Top 5 Stress Reducers: Mending Through Mindfulness

Incorporate these 5 stress reducers into a busy day of veterinary practice.

Peer Reviewed

Are You at Risk for Compassion Fatigue?

Self-care is the key to both surviving and preventing compassion fatigue. Incorporate these activities into your life to bring more balance.

Peer Reviewed

ENFP: The Workplace’s Champion

One Myers-Briggs Type Indicator, ENFP, are considered team advocates and champions and account for 15% of veterinary teams.

Peer Reviewed

Asking for a Raise: 5 Steps

Do you think your current salary is reasonable for the dollars you bring into the practice? If not, ask for a raise by following these 5 simple steps.

Peer Reviewed

Proper Nutrition: Is the New Emphasis a Fad?

Proper nutrition is integral to patient health and disease management. Incorporate a nutritional assessment and specific nutrition recommendations into each visit.

Peer Reviewed

Cultural Competence: How Important Is It for Veterinary Practices?

It is critical for veterinary teams to demonstrate respect for clients from different cultures if they wish to remain in business and to help all of their patients reach optimum health. 


Client Handout: MRSP & Your Pet

Clients may panic when they hear their pet has been infected with MRSP.  Download this handout to help them understand the disease and know what to do.

MRSP Infections: Addressing Common Client Questions

With the increasing number of MRSP infections, your team will be answering more client questions about methicillin-resistant Staphylococcus pseudintermedius. Here’s how to answer 4 common questions.

MRSP Infections: Team Roles

Every practice team member plays an important role in addressing MRSP infections in dogs and cats. Use this checklist to determine team roles and responsibilities.

MRSP Infections: Team Workflow

Learn each team member’s responsibility when treating patients with methicillin-resistant Staphylococcus pseudintermedius.

Overcoming Resistance to Treating Resistant Infections

Client compliance is key to resolving MRSP infections. Your team should discuss these 3 topics with clients when treating MRSP.

MRSA & MRSP at a Glance

MRSP and MRSA are different diseases. Get the latest facts and break down the terminology for your team with this overview


Does your team know about the differences between methicillin-resistant S pseudintermedius (MRSP) and S aureus (MRSA)? Review the treatment options and special considerations for MRSP.

Is Discounting a Good Business Strategy for Veterinary Practices?

Most veterinarians or consultants likely would say no. However, the traditional model is now being challenged; therefore, veterinarians should reconsider the value of discounting.


To Declaw or Not to Declaw? How to Navigate the Debate

Given the long history, the ongoing debate, and the fact that declawing is frequently requested, your practice will need to take a position on the procedure.


Managing Team Members Who Bring Personal Problems to Work

Building solid relationships with team members before a crisis arises will improve the chances of success.


Social Media Calendar: June 2014

Use this Social Media Calendar to instruct clients on diagnostic techniques.

Veterinary Team Brief delivers practical skills for team-based medicine—with clinical strategies for team training, peer-reviewed credibility, concise content, essential training modules, and easy-to-implement protocols. From the publisher of Clinician's Brief.