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November / December 2013 Balancing the Challenges Ahead
Minimize conflict in your practice, and follow these tips to build the best team. Also, learn how to address a communication breakdown.
Career development within veterinary medicine has not focused on professional networking until recently, although the career advantages of networking with colleagues and potential mentors are enormous.
Workplace relationships range from friendships to intimate connections, but they all affect the practice.
This month’s Social Media Calendar topics can help inform clients about the impact of pet obesity.
Working with chronic allergy patients is a multistep process. This second installment focuses on making the appointment itself more efficient.
The highest level of practice is assured when the strength of the veterinary team-client bond matches the human bond that all the participants share with the patient.
To move beyond any crisis, communication must be complete, timely, and redundant across multiple media. The goal is to educate the team and rebuild trust.
It is okay to not agree with every practice policy, but it's important to discuss your feelings with practice management.
New changes to the United Nations’ Globally Harmonized System of Classification and Labeling of Chemicals (GHS) will require all veterinary practices to provide new training by December 1, 2013.
When a communication breakdown causes tension with a client, apologizing, listening, forming a partnership, and contracting can help resolve the communication problems.
The process of planning for retirement is simple, although not always easy. This practical approach shows you how to ensure financial success for retirement.
Many factors contribute to the lack of women in leadership positions. An expert reviews 3 keys to assuming the role of a successful female leader.
Dr. Christine Navarre examines the current state of our profession and its future in this special feature.
Team members who work well together to achieve mutual goals are critical for a successful practice. These 4 steps can guide you when developing your dream team.
The relationship between leadership and the team is critical to practice success. Implement these habits to develop excellent leadership skills.
Veterinary technicians are an integral part of practice success. This timeline highlights major milestones and achievements in the profession.
ROI may not be easy to measure on Facebook, but it’s not impossible. Discover 7 ways to maximize your return on your social media investment.
The October deadline has come and gone, but it’s not too late to provide the essential resources your team needs about current public health insurance exchanges.
Three veterinary professionals share what their biggest challenges will be for 2014—personally, professionally, or in practice .
Conflict can be reduced if you create a safe environment for team members to express opinions and concerns.
Print this handout for your clients to answer any questions they may have regarding their pet’s weight.
Involve all team members in the obesity discussion by building a weight-loss program.
Each team member plays a specific role in educating clients about small animal obesity. Use this checklist to determine team roles and responsibilities.
These steps help guide each team member when treating overweight patients.
Pet obesity can be a touchy subject for clients and veterinary professionals. Use this communication script to express health concerns before issues occur.
It’s important to educate clients on proper nutrition, calorie restriction, and obesity.
Small animal obesity is a serious problem. Learn the clinical signs of obesity and review the optimal approach for diagnosis and treatment.