November / December 2013 Balancing the Challenges Ahead

Minimize conflict in your practice, and follow these tips to build the best team. Also, learn how to address a communication breakdown.

Table of Contents November / December 2013

How to Recognize and Treat Anxious Dogs and Cats

Dogs and cats commonly exhibit anxiety and fearful behaviors that often manifest as separation anxiety, storm and noise phobias, or aggression.   


Successful Networking: 5 Tips for Veterinary Professionals

Career development within veterinary medicine has not focused on professional networking until recently, although the career advantages of networking with colleagues and potential mentors are enormous.


The Do’s & Don’ts of Workplace Relationships

Workplace relationships range from friendships to intimate connections, but they all affect the practice.


Social Media Calendar: December

This month’s Social Media Calendar topics can help inform clients about the impact of pet obesity.

Long-term Management of Clients with Pets with Chronic Allergies: Part 2

Working with chronic allergy patients is a multistep process. This second installment focuses on making the appointment itself more efficient.


Does Your Team-Client Relationship Match the Client-Patient Bond?

The highest level of practice is assured when the strength of the veterinary team-client bond matches the human bond that all the participants share with the patient.


Crisis in Your Practice? How to Handle Public Relations

To move beyond any crisis, communication must be complete, timely, and redundant across multiple media. The goal is to educate the team and rebuild trust.


Practice Policy: How to Handle a Difference of Opinion

It is okay to not agree with every practice policy, but it's important to discuss your feelings with practice management.


Hazard Communication Rules: Veterinary Practices Must Provide New Training

New changes to the United Nations’ Globally Harmonized System of Classification and Labeling of Chemicals (GHS) will require all veterinary practices to provide new training by December 1, 2013.


Communication Breakdown? Form a partnership, make a contract

When a communication breakdown causes tension with a client, apologizing, listening, forming a partnership, and contracting can help resolve the communication problems.

Peer Reviewed

Retirement Planning for Veterinary Professionals

The process of planning for retirement is simple, although not always easy. This practical approach shows you how to ensure financial success for retirement.

Peer Reviewed

Women in Veterinary Leadership

Many factors contribute to the lack of women in leadership positions. An expert reviews 3 keys to assuming the role of a successful female leader.

Peer Reviewed

Veterinary Medicine Has Survived Hard Times Before

Dr. Christine Navarre examines the current state of our profession and its future in this special feature.

Building the Best Team

Team members who work well together to achieve mutual goals are critical for a successful practice. These 4 steps can guide you when developing your dream team.

Peer Reviewed

5 Steps to Better Practice Leadership

The relationship between leadership and the team is critical to practice success. Implement these habits to develop excellent leadership skills.

Peer Reviewed

Evolution of the Veterinary Technician

Veterinary technicians are an integral part of practice success. This timeline highlights major milestones and achievements in the profession.

Survey: Are Technician Specialist Credentials Worth It?

Veterinary technician specialist certification can be a difficult process. Do the extra credentials really make a difference?

Peer Reviewed

Facebook: What’s Your Return on Investment?

ROI may not be easy to measure on Facebook, but it’s not impossible. Discover 7 ways to maximize your return on your social media investment.

Peer Reviewed

Educating Your Team About Healthcare Reform

The October deadline has come and gone, but it’s not too late to provide the essential resources your team needs about current public health insurance exchanges.

Peer Reviewed

What Be Will Your Biggest Challenge for 2014?

Three veterinary professionals share what their biggest challenges will be for 2014—personally, professionally, or in practice .

Minimizing Team Conflict

Conflict can be reduced if you create a safe environment for team members to express opinions and concerns.

Peer Reviewed

Obesity Client Handout

Print this handout for your clients to answer any questions they may have regarding their pet’s weight.

Peer Reviewed

Obesity: Training the Team

Involve all team members in the obesity discussion by building a weight-loss program.

Peer Reviewed

Obesity: Team Roles

Each team member plays a specific role in educating clients about small animal obesity. Use this checklist to determine team roles and responsibilities.

Peer Reviewed

Obesity: Team Workflow

These steps help guide each team member when treating overweight patients.

Peer Reviewed

Obesity: Conversation Opportunities

Pet obesity can be a touchy subject for clients and veterinary professionals. Use this communication script to express health concerns before issues occur.

Peer Reviewed

Obesity at a Glance

It’s important to educate clients on proper nutrition, calorie restriction, and obesity.

Peer Reviewed

Obesity in Dogs & Cats

Small animal obesity is a serious problem. Learn the clinical signs of obesity and review the optimal approach for diagnosis and treatment.

Peer Reviewed

Veterinary Team Brief delivers practical skills for team-based medicine—with clinical strategies for team training, peer-reviewed credibility, concise content, essential training modules, and easy-to-implement protocols. From the publisher of Clinician's Brief.